Members of the military called in to assist five long-term care homes in Ontario dealing with COVID-19 outbreaks wrote a report on some of the troubling observations they made at those homes. Here is a selection of the allegations, which Premier Doug Ford called horrific.
Eatonville Care Centre:
— Poor catheter care, resulting in nearly a dozen incidents of bleeding fungal infections.
— Much of the stock of medication was months out of date, meaning residents had “likely been getting expired medication for quite some time.”
— Aggressiveness when changing diapers, not stopping when resident complains of pain, and “degrading or inappropriate comments directed at residents.”
— “Protocols in place have a near 100 per cent contamination rate for equipment, patients and overall facility…Equipment is seldom/ever observed to be disinfected but is used between positive/negative patients.”
— “Significant gross fecal contamination was noted in numerous patient rooms.”
— Insect infestations, including ants and cockroaches.
— Patients crying for help with staff not responding, sometimes for over two hours.
— Cockroaches and flies present.
— Patients left soiled in diapers rather than being taken to the toilet.
— Staff were not always sitting residents up before feeding them. One incident “appears to have contributed in patient death,” with a code blue due to choking during feeding while supine.
Altamont Care Community:
— “Due to significant staffing issues, most residents were reported to not having received three meals per day.”
— A significant number of residents had pressure ulcers, including up to stage four, which involves damage down to the muscle or bone.
— “Medications are being reported/documented as being given but in fact they are not.”
— Staff moving from a COVID-positive unit to other units without changing contaminated PPE.
— Leaving food in a resident’s mouth while they are sleeping.
— Not assisting residents during meals. “Staff would write the resident refused to eat, rather than helping them.”
This report by The Canadian Press was first published on May 26, 2020.