Edmonton 
Credit: City of Edmonton
The city of Edmonton is launching Canada’s largest on-demand transit service with 57 accessible shuttles.
Starting April 25th, these shuttles will connect 37 neighbourhoods and 16 large seniors’ residences to a nearby transit hub.
Those who want to use the facility can book a ride starting April 15th online or via phone.
Edmonton Transit Service Branch Manager, Carrie Hotton-MacDonald said, “On-Demand Transit will provide another layer of service in Edmonton’s integrated transit network so everyone has a safe and convenient way to access their city.”
According to the news release, On-Demand Transit will be operated as a two-year pilot on behalf of the City of Edmonton by PWTransit Canada in partnership with Via.
PWTransit will operate the accessible shuttles which can seat 10 to 14 people, have room for one or two wheelchairs, and have up to two built-in child safety seats. Most shuttles have a wheelchair lift and five shuttles serving the seniors’ residences have a ramp at the front of the vehicle for easy access.
The service uses Via’s software to match multiple passengers headed in the same direction into a single vehicle, allowing for quick and efficient trips.
How to book a ride on On-Demand Transit Service
On-Demand Transit service starts on April 25th. Those who want to use On-Demand Transit Service should set-up an account online (edmonton.ca/ondemandtransit). This facility is available starting April 15th so that one can start booking trips starting April 25th.
Starting April 25th, Customers will be able to book a ride directly via
- Edmonton On Demand Transit app,
- Online @ edmonton.ca/ondemandtransit
- Phone: 780-496-2400.
Hours of Service stating April 25th:
Monday to Friday: 6am-10pm
Saturday: 9am-7pm
Sundays and holidays: 10am-6pm
Pick Up/Drop Off Spots:
