Malls Open for In-Store Shopping in Edmonton During COVID-19


Credit: West Edmonton Mall

Malls are allowed to open in Alberta with in-store shopping and payments from May 14th. Food courts are also allowed to serve customers with 50 per cent dine-in capacity. Not all stores in the malls will be open as some retailers are taking there time in implementing Alberta safety guidelines.

As malls across Edmonton open to shoppers, these are the shopping hours and other plans in place at some of Edmonton’s malls.

West Edmonton Mall


Guests are encouraged to wear a mask when visiting the mall. WEM is expanding curbside pick up to include more entrances.


Monday – Saturday: 11 a.m. to 7 p.m.

Sunday: 12 p.m. to 6 p.m.

Safety Precautions

  • Continuous cleaning and disinfecting of crucial touch points throughout WEM (including railings, escalators, elevators, etc.)
  • Hand sanitization stations have been placed at all mall entrances
  • Overnight cleaning crews are doing additional deep cleaning procedures after the mall closes until reopening the following day
  • All movable common area seating has been removed
  • Acrylic shields will be installed at all Guest Services counters
  • Front line staff (Guest Services, Security, Facilities Management, etc.) will be supplied with appropriate Personal Protective Equipment based on job requirements
  • WEM Security will be onsite 24/7 and will be monitoring all common areas to ensure Guest, Tenants, and Employees are safe. WEM Security can be reached at 780-4
  • Food court seating will be reduced to 50%. Measure are being taken to ensure proper social distancing is achieved.
  • Food court trays will be removed and tenants will be asked to maintain the grab and go approach to reduce touch points
  • Retailer have the option of opening or closing their store fronts to control flow of traffic and or appointments


Londonderry Shopping Centre


Londonderry Mall will reopen with implementing similar precautions like WEM on May 14, 2020. Wheelchairs, Strollers, Nursing room, Family washroom, Water fountains, Informal Mall Walking program, Guest Services Booth will remain closed.

Not all retailers are open.

Operating Hours:

  • Monday to Friday: 11am – 7pm
  • Saturday: 11am – 5:30pm
  • Sunday, 12pm – 5pm


Mill Woods Town Centre

Mill Woods Town Centre is operating at regular business hours with enhanced cleaning protocols while executing guidelines from the government of Alberta.

  • Mon: noon–5pm
  • Tue–Fri: 10am–9pm
  • Sat: 9:30am–5:30pm
  • Sun: noon–5pm


Southgate Centre

Open Hours

  • Monday to Saturday: 10am-6pm
  • Sunday: 11pm-5pm


Kingsway Mall

Kingsway Mall is open for shoppers from May 14th. As with the other malls, not all retailers are open.


Mon- Fri 11:00 AM – 7:00 PM
Sat 10:00 AM – 6:00 PM
Sun 11:00 AM – 5:00 PM
Holiday Hours: Victoria Day
May 18: 11:00 AM – 5:00 PM


Boonie Doon Centre

The mall will re-open on May 14h. Boonie Doon Centre has implemented new cleaning protocols, physical distancing measures within Bonnie Doon Centre and safety practices.


  • Monday to Friday: 11:00 AM to 6:00 PM
  • Saturday & Sunday: 11:00 AM to 5:00 PM


Edmonton City Centre

No update yet for May 14th.

Previous information follows:

Operational hours for all essential stores and services are modified to Monday to Friday 10am-6pm and Saturday & Sunday 12pm-5pm, unless otherwise noted below. Food and beverage retailers will only offer take-out or delivery.
Please note:

Entrances located on 101 Street East and 101 Street West will remain open during operational hours to allow access to these essential retailers. All other entrances will be closed.

101 Street East Access:

  • A&W: Monday-Friday 10am-4pm, Saturday & Sunday 12pm-4pm
  • Accu-Search Licence & Registry Services: Monday-Friday 10am-5pm, Saturday & Sunday CLOSED
  • Crema Espresso Bar
  • DHL
  • Edo Japan
  • OPA! Of Greece
  • TD Bank: Monday-Friday 10am-6pm, Saturday & Sunday CLOSED
  • Tim Hortons EAST
  • Vitamin Farm

Exterior Access ONLY (101 street and 102a avenue):

  • Shoppers Drug Mart EAST: Monday-Friday 7:30am-7pm, Saturday & Sunday 9am-5pm

101 Street West Access:

  • Avis: Monday-Friday 10am-4pm, Saturday & Sunday 10am-3pm
  • Dollarama
  • INS Market
  • Shoppers Drug Mart WEST
  • Tim Hortons WEST


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