Toronto 
Events Description
Symphony in the Gardens at Casa Loma
Monday evenings in the summer, Casa Loma plays host to the Casa Loma Symphony Orchestra, under the artistic direction of Maestro Paolo Busato, in the spectacular Glass Pavilion. Enjoy stunning views of the city, majestic castle and the beautiful estate gardens while listening to the Casa Loma Symphony Orchestra under the stars. Guests also have an abundance of al fresco food and drink options while onsite.
HOW MUCH
Ticket Cost:
Admission $40 per person
BlueBlood VIP Experience $245 per person (plus applicable taxes and gratuities).
Includes Prix Fixe dinner at BlueBlood Steakhouse and reserved seats in the Glass Pavilion for the Symphony performance.
Seating is first come, first served and not guaranteed, with the exception of the BlueBlood VIP Experience package.
Dining tables in the gardens, with service, require a minimum spend of $20 per person. Reservations are not accepted.
Theatre style seating does not have a minimum spend.
Guests can purchase food and drink and take to their seats.
This is a rain or shine event. Admission does not include access to tour inside Casa Loma, which closes at 5pm.
How to get tickets?
Please contact Casa Loma for accessible seating information 416.923.1171 or info@casaloma.ca.
WHEN & WHERE
Date & Time: Monday Evenings June 5th – September 4th 2023
Doors at 5pm. Show at 7.30pm
Address: CASA LOMA, 1 Austin Terrace , Toronto, ON M5R 1X8
Trip planning using public transit- here
Limited paid parking is available onsite. Additional paid parking is available south of Casa Loma at George Brown College.
Forward you concerns to Liberty Group. They manage Symphony in the Gardens, Spice Route, Cibo, and a slew of other poorly run restaurants and events. And definitely DO NOT plan your weddings here.
So funny I found these reviews today, because last night, I went to the symphony in the garden, and we had legitimately bought tickets for the show and got turned away because they were at full capacity ( and I had gone early). The staff told us in the four years they’ve done these events, that this has NEVER happened. What a shocker that they were lying about the amount of times this has happened.
Shame on you and your establishment! Stop selling tickets to an event if you don’t have capacity. People are not coming to see the castle when they’ve purchased tickets to come see a symphony in the garden. And no, we don’ t want to come back another time, because I’m sure this will happen again, and it’s obvious you don’t care.
What really bothered me the most was that there were two huge lines of people…one for people who had purchased tickets already, and another for those who didn’t have tickets. The line for people who didn’t have tickets suddenly vanished, as they were all admitted inside. However, our line, didn’t move at all…why would it? They already had our money. Might as well sell more tickets while you can right??!!!! Now we’re stuck trying to get our tickets refunded.
Truly disgusted with management and how they handled the situation…
#Casaloma #symphonyinthegardens
If you’re able willing and care enough to change these awful situations of the way people are treated call the fire marshal sounds like it’s fire hazard too many people unsafe an emergency they won’t be able to get out fast enough and safely call the Toronto Fire Department ask for the Marshall and they will assess the situation. However keep in mind the fire department does work for the city and casaloma generates a lot of tourists and money so chances are that would be a dead end as well it’s all about the money.
I’ve never been and by the sounds of “ALL” these reviews, I unfortunately never will. However for those of you who Karen off and have the time and energy to possibly change the situation in terms of being crowded enough seats excetera excetera, I think one way to possibly have a situation corrected is to phone the city or even better yet skip City Hall and go straight to the Toronto fire department speak to the Marshall Because by the sounds of things it seems to be crowded to the point where it is a safety issue if people have to get out in case of an emergency it sounds like it wouldn’t be safe and people wouldn’t be able to leave in a fast and orderly fashion. And quite frankly there are laws that regulate how many people can attend an event based on square footage tables whether there’s food whether there’s drinks there are many things to consider when the fire department regulates these things however they do regulate them so it might be a quick fix to call the fire marshal good luck I don’t have a time and the energy to do this because I am too weak I’ve been going through cancer treatment one year on chemo now so I thought this might be a very nice evening in the park with my beloved Cassandra however it seems like it’s not going to happen unless I pay a hundred bucks or 250 or $350 for the past I don’t know the situation financially but I know my situation financially being on disability I definitely cannot afford to do this and it’s too bad because it wasn’t really for my sake I wanted to treat my incredibly wonderful girlfriend.
Cannot agree more with all the reviews above. The way the concert is organized or rather not organized at all is absolutely unacceptable. Line ups everywhere for food ,for seats for just even approaching closer to the stage. The staff keeps ‘shepherding’ people to move out of here and there and out of the way. But there was really nowhere to go. I tried explaining it to a staff member who came up to chase us away for another time. At the end of the day I paid for 2 tickets and I am entitled at least to be able to stand. His response was that what I paid was general admission, and it wasn’t for the concert per se, the concert was actually free, so I would have to take it the way it was, sort of… My question to this is how can I use my general admission ticket for anything else but the concert if I am going there after 5pm when the rest of the castle is closed and the only event is the 7:30 concert? Or does it mean I paid too little? Is it a new kind of discrimination where if you paid more than a 100 bucks you have the right to be treated fairly and if you suddenly paid too little just because you are only interested in one specific concert you will be treated as a herd of animals? And yet there was more to it. After standing for about an hour my 70 year old guest went up to the dining tables that had available seats, pulled up a chair and sat to have a rest for a couple of minutes. A young lady staff member came up as a rocket and started explaining that the old lady cannot sit there even for a bit, (as I guess they are worried about the money they are desperate to greedily generate, a potential thick purse client that they might loose if they respected the old lady and had a tiny bit of compassion)…- or else she had to order some food/drinks. Are they for real? Such a shame! I couldn’t stand it so I had to shut the rude staff member up and order a couple of drinks to stop that nightmare. We sat through the rest after that. So sad!
I noticed some people at the dining tables were only ordering tea or coffee with a price tag of 4-5 bucks just to be able to sit. Is that how desperate Casa Loma organizers are? Is it not possible to estimate a number of seats that the garden can take, create decent seats and sell only a number that could comfortably seat all the guests? I wish the management/organizers could think long-term and respect the rights of the guests. Otherwise the concert itself is nice, just ruined by greedy mentality of some people.
I agree with the rest of the reviews. Although the castle and the music were beautiful, I was disgusted with the staff and the overselling of tickets. When the tent was full, I was told to come back during intermission to see if I could get a seat. Well, when I did, they kept us all in a line while holding the seats for those who got up. It was incredibly misleading and poorly-organized. I don’t know why I wasted my time.
Since the customer service is so poor, I think I’ll spend my money elsewhere in the future. I definitely won’t be having my wedding here.
all these review are very true, I attended a few concerts last year and much enjoyed the show. However, I agree all the staff and over selling of tickets is absolutely ridiculous and unprofessional. Not a way to encourage guests to return. They need better organizational people.Why can’t they reserve seats and tables? I want to bring a group of 10 guests to have dinner with the show and would not give me a table until all 10 guests appeared,
The event was packed, everyone was moving around, chatting, making noise with their utensils, there were people on the picnic blankets everywhere, it’s was a garden party after all!
I was there with my husband and my daughter, we quitely sat in a little gazebo in front of the stage with about dozen other people. Few minutes later we were approached by a waiter who asked us, only us, to leave because we were blocking the view of people behind us. He didn’t ask anyone else in the gazebo. I was astounded. When I said I wasn’t going to move he called security!!!
Please don’t go there unless you are prepared to be treated like ….. by the staff.
By the way, if you want to get a table, you will have to come 2-3 hours prior to the concert just to keep the place.
Do not bother to go if you can’t be there at 5 o’clock. They over sell their tickets and there is line up for everything. I have never see such bad management. Very disappointed!!!
GO EARLY!! They oversell their tickets and turn away guests in the main tent when seats are full. They open up the tent to guests once intermission occurrs, however, it is still unlikely you will grab a seat since most guests return to their seats after intermission. The staff are rude and constantly telling you to move and get out of their way.
After intermission, my friend and I went to see if any seats were available at the tent. The bald, middle-aged slim-built man (I forgot to ask for his name to complain about him) at the front said to wait and stand to the side while he found us two seats. He went away and started seating other patrons who arrived after us who entered from another side of the tent and then told us there were no seats for us without any explaination as to why those others were seated before us. He told us to move as other guests were angry that we were blocking their view (How did he know that? He did not even talk to anyone in the areas behind where we were standing). Angry and frustrated, my friend and I tried to return to the previous area we were standing only to see that it was occupied by others (of course! Because it was a busy night as they oversold tickets!). This was poorly planned on Casa Loma’s part. Casa Loma should really train their staff to be more respectable to patrons. I understand how overwhelming it can get in these types of situations, but there is no need to be rude to your guests and disrespectful. More importantly, they should sell tickets enough for the number of seats available.
I am so disappointed. I attended the symphony in the gardens last year and never had the same issues. There were long lineups everywhere!! Normally a 10min max wait to pickup food became 30mins to just have them take your order — and this is just for pick-up orders!! We weren’t even dining in. Oh! My lobster Poutine? It had 3 small pieces of lobster in it. Despicable. So frustrating. I ended up leaving early because I was so upset and disappointed with how things were run at this event. It was unfortunate because I was looking forward to this Edith Piaf tribute. This truly ruined my day.
Frank Sinatra Tribute. What a great show.