The Ontario government is imposing a provincewide stay-at-home order effective April 8, 12:01 a.m, in an effort to combat a recent spike in COVID-19 infections.
Here is a list of what is open and closed in Ottawa.
- Stay-at-Home order requires everyone to remain at home except for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for outdoor exercise, or for work that cannot be done remotely. Official Rules For When You Can Leave Your House During Ontario’s Stay at Home Order
What is Open/Closed in Ottawa During Stay-at-home order:
- Indoor public events and social gatherings are prohibited, except for those in the same household. People who live alone can be in close contact with one other household.
- Outdoor gatherings are limited to five people
- Weddings, funerals and other religious services, rites or ceremonies:
- indoors: 15% capacity of the room
- outside: the number of people that can maintain two metres physical distance from each other
What is Open for in-person shopping/activities:
- Supermarkets, convenience stores, indoor farmer’s markets and other stores that primarily sell food can open for in-person retail (50% capacity where two metres physical distancing can be maintained), curbside pick-up and delivery
- Pharmacies can open for in-person retail (50% capacity where two metres physical distancing can be maintained), curbside pick-up and delivery
- Outdoor garden centres, plant nurseries and indoor greenhouses can open for retail sales with a capacity limit of 25 per cent.
- In-person sales at discount and big box stores are limited to necessary goods like groceries, household cleaning supplies and pharmacy items.
- Certain retail stores can open for in-person, appointment-only sales between 7 a.m. and 8 a.m., up to 25 per cent capacity. Those businesses include: safety supply stores, businesses that sell, rent or repair medical devices and other aids, rental and leasing services for vehicles, machinery and other equipment, stores that sell prescription eyewear, businesses that sell vehicles, boats and watercraft, vehicle and equipment repair services, telecommunications service stores offering repairs and technical support
- Financial services like banks
- Healthcare services
- Veterinary services and other businesses that provide pet services and for the health and welfare of animals, including:farms, boarding kennels, stables, animal shelters
research facilities, pet groomers, pet sitters, pet walkers, pet trainers (including for service animals)
- Laundromats and drycleaners
- All outdoor parks and outdoor play equipment
- baseball diamonds, batting cages, soccer, football and sports fields, tennis, platform tennis, table tennis and pickleball courts. basketball courts, BMX parks, skate parks, frisbee golf locations, cycling tracks and bike trails, horse riding facilities, shooting ranges including those operated by rod and gun clubs
- Golf courses and driving ranges
- Hotels, motels, lodges, cabins, cottages, resorts, student residences.
What is Open By Curbside Delivery
- Restaurants: Take out, drive-through and delivery permitted, including the sale of alcohol
- Libraries are open for curbside, delivery and pick-up.
- Non-essential retailers are limited to curbside pick-up and delivery between 7 a.m. and 8 p.m. Delivery is permitted between 6 a.m. and 9 p.m.
- Shopping Malls access is limited to curbside pickup and only by appointment.
What is closed:
- All non-essential retail for in-person shopping.
- Restaurants for in-person dining. Takeout allowed
- Drive-in events, Drive-in Cinema, Drive-thru events
- Campgrounds and Short-term rentals for a recreational stay
- Amusement parks, water parks
- Bathhouses and sex clubs
- Casinos, bingo halls and gaming establishments
- Concert venues, theatres and cinemas
- Day camps
- Horse racing (open for training only, no races or spectators)
- Museums and cultural amenities
- Personal care services like barbershops and hairdressers
- Tour and guide services
- Zoos and aquariums (permitted to operate for the care of animals)
City of Ottawa Services
- City-managed recreation and cultural facilities for most indoor activities closed
- Limited capacity at outdoor recreation amenities
- In-person City counter services suspended.
- Online services available for acquiring many City services or doing transactions.
Recreation and culture
Recreation and cultural facilities will close or remain closed to the public – including recreation complexes, community centres, arenas, swimming pools, theatres, museums and art galleries.
The following recreation and cultural programs will temporarily suspend operations:
- All reserved recreation activities – including indoor skating, swimming (public and lane swims), cardio-weight rooms, sports activities – team play and practices, and indoor fitness classes
- Any aquatic program scheduled to begin in April
- Select cultural programs that operated by reservation only at Nepean Visual Arts Centre and
- Shenkman Arts Centre
Start of Spring Learn to Swim and Certification aquatic programs delayed
Aquatic programs scheduled to begin in April will be delayed until Ottawa transitions to a lower restriction level. Registered clients will be contacted by City staff and provided program amendment information.
Restrictions in parks and outdoor sports facilities
No team or group recreation, sports play, scrimmage or training are permitted. Most outdoor park amenities are open and the reduced gathering limit of five people and physical distancing must be followed.
Outdoor refrigerated rinks and Terry Fox Athletic Facility will remain closed until further notice. In line with typical seasonal opening dates, ball diamonds will remain closed until May 1, and sports fields will remain closed until May 15. Permits for synthetic turf fields are suspended until further notice.
Counter services and other in-person service suspended or altered
The City will temporarily suspend in-person services effective Tuesday, April 6, including:
- City Hall and Ben Franklin Place (101 Centrepointe Drive) Client Service Centres and Building Code Services counters. Client Services Centres will suspend our current in-person counter services which will move to online delivery. Building Code Services will continue to provide courier, curbside, email and telephone alternate service delivery options.
- The Provincial Offences Act courthouse, located at 100 Constellation Drive, Nepean, will remain closed.
- The Business Licensing Centre at 735 Industrial Avenue is open for drop-off of documents only and clients can call 613-580-2424 ext. 12735 or email email@example.com(link sends e-mail)
- The City’s Central Archives’ Reference Room at the James K. Bartleman Centre, located at 100 Tallwood Drive
.Altered services include:
- Complaints for unauthorized parking on private property will continue to require new electronic procedures for proof of authority.
- Residents needing financial assistance are asked call us at 3-1-1 and select option #4 for Social Services for information on all programs and services.
- People cannot visit the Employment and Social Services or Rent Supplement offices, but staff are available to help residents by phone, email and mail from 8:30 am to 4:30 pm Monday to Friday.
- Ontario Works claimants do not need to drop off any documents, including income reporting statements. Those documents can be given the case worker at a later date.