What is Allowed When Retail Stores in Ontario Reopen From May 19th

imagePremier Doug Ford has announced that Ontario is moving to Stage one of the reopening plan from Tuesday, May 19th.

Most retail stores that have a street entrance can open with physical distancing restrictions, such as limits on the number of customers in a store, booking appointments and continuing to provide curbside pickup and delivery.

In addition to retail operating online, or with curbside pickup and delivery, all retail can open under the following restrictions and guidelines:

  • No indoor malls.
  • Must have a street-front entrance (i.e., stores with dedicated street access/storefront).
  • Open in-store by appointment and/or by limiting the number of people in the store at any one time.
  • Retailers would need to restrict the number of customers per square metre — for example, one customer per 4 square metres (43 square feet) — to ensure physical distancing of 2 metres at all times.
  • Only fitting rooms with doors would be used, not curtains, to facilitate disinfecting.
  • Retailers would restrict use to every second fitting room at any one time to allow for cleaning after use and ensure physical distancing.

Vehicle dealerships and retailers

  • Vehicle dealerships and retailers, including:
  • New and used car, truck, and motorcycle dealers
  • Recreational vehicle (RV) dealers (e.g., campers, motor homes, trailers, travel trailers)
  • Boat, watercraft and marine supply dealers
  • Other vehicle dealers of motorized bicycles, golf carts, scooters, snowmobiles, ATVs, utility trailers, etc.
  • Prior to Stage 1, motor vehicles dealerships were restricted to appointments only.

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